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Subject: Enter Contest Widget "Loading" Wheel Won't Stop Spinning

Original Post jamie.turner's Avatar

jamie.turner

08 Feb, 2010 08:44 PM via web

Hi, Gang.

I've loaded the widget to the bottom of my home page: http://www.60SecondMarketer.com. The problem is that when you click on it, the "Loading" wheel keeps spinning.

I've tested this on both Mac OS and the Windows OS. Mac was using Firefox and Windows was probably using IE.

Can you let me know what the problem is?

Thanks,
Jamie

  1. Support Staff 2 Posted by Shannon White on 08 Feb, 2010 10:14 PM

    Shannon White's Avatar

    Hi Jamie,

    Thanks for your message and thanks for letting us know about the widget. I will alert our developers to this and get back to you.

    Warm Regards,
    Shannon

  2. 3 Posted by jamie.turner on 08 Feb, 2010 10:59 PM

    jamie.turner's Avatar

    Thanks, Shannon. I appreciate it.

  3. Support Staff 4 Posted by Shannon White on 08 Feb, 2010 11:34 PM

    Shannon White's Avatar

    Hi Jamie,

    We should have it fixed by tomorrow. I will keep you updated!

    Thanks for your patience,
    Shannon

  4. 5 Posted by jamie.turner on 09 Feb, 2010 02:27 AM

    jamie.turner's Avatar

    Thanks, Shannon. I appreciate you following up on this one, too.

  5. 6 Posted by jamie.turner on 09 Feb, 2010 12:20 PM

    jamie.turner's Avatar

    Hi, Shannon. I checked the site today and it looks as though the spinning wheel thing has been fixed. That's good news. The problem now is that the window that opens when you click the "Enter Contest" button isn't big enough to see the entire entry page. The result is that you can't see the buttons that allow you to enter the contest.

    Is there a way to adjust the size of the window in the widget box?

    Thanks,
    Jamie

  6. Support Staff 7 Posted by Remy Burger on 09 Feb, 2010 02:28 PM

    Remy Burger's Avatar

    Hey Jamie

    We were still working on the issue when you had a look at it earlier today.
    In the meantime all should be fixed. Please have a look at it once again
    and let us know if all is fine on your computer/browser as well...

    Thanks for your patience
    Remy

  7. 8 Posted by jamie.turner on 09 Feb, 2010 05:52 PM

    jamie.turner's Avatar

    Hi, Remy. It looks like this is all fixed now. Thanks for your quick follow-up. Best, Jamie

  8. Support Staff 9 Posted by Shannon White on 09 Feb, 2010 06:16 PM

    Shannon White's Avatar

    Hi Jamie,

    Please let us know if you have additional issues or questions!
    Have a great day!

    Warm regards,
    Shannon

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